Our Site Is Safe And Secure
It has come to our attention that some of those attempting to use our website to buy tickets or register as vendors and chefs have received a message about our site not being safe and secure. This has affected those who use McAfee mobile anti-virus app.
The site was incorrectly marked as harmful due to a major mistake by the McAfee “Websafe” anti-virus program. Our site is safe and secure. They are taking steps to fix this mislabeling of our site on their system. Here is what you need to know.
Web Grader: A third-party website, called Web Grader at website.grader.com, gives our site a rating of 10 out of 10 for Website Security.
Domain Name: TheSoupCookOff.com is registered with Godaddy.com a trusted domain registrar for over two decades. We only use reputable companies that have proven track records.
SSL Certificate: SSL certificates are the common way that all companies use to help secure their websites. When installed on a web server, it activates the padlock and the https protocol and allows secure connections from a web server to a browser. Our SSL certificate for this site is purchased through GoDaddy, again, a trusted company for this type of service.
Hosting: Our website is not hosted by us locally. We use HostGator. HostGator is one of the top hosting companies in the industry. We make sure all the technology that is provided to us stays up-to-date and do regular checks, maintenance and testing of our site.
Personal Information: We do not collect sensitive personal information such as Social Security Numbers. We NEVER share or sell any personal information from our site and use a safe and secure check out system.
Your Credit Card and Payment Information: TheSoupCookOff.com checkout systems use Stripe and PayPal: We DO NOT store your credit card information on our website or our servers. Our checkout system uses the Stripe API to process credit cards and if you purchase through PayPal, you are directed to their site for payment. Again, no financial information is stored on our site or servers.
Mobile Phones: If you are using a mobile phone or tablet to purchase tickets and you get a warning about our site security, we suggest you try again using a PC. We are working with McAfee to fix this problem and ensure it doesn’t happen again in the future. Unfortunately, this may take several days. Until then, purchasing tickets using a desktop computer is your best option.
Your security is of the utmost importance to us. You can purchase tickets and other items with confidence through our website. We assure you that our site is safe and secure. If you are still having trouble with our website, please don't hesitate to call us at 717.508.SOUP
